UUM ONLINE: Langkawi, 6 October – The Quality Management Institute (IPQ) Universiti Utara Malaysia (UUM) continues making impressive strides as a high-performance department when it received the national certificate of 5S/QE from the Malaysia Productivity Corporation (MPC).
The certificate was presented by the Director of MPC Northern Region, Dr. M. Sugumaran to UUM Vice-Chancellor, Prof. Dato' Seri Dr. Mohamed Mustafa Ishak during the launching ceremony of the seminar on the Innovation, Quality, Integrity, Creativity & Blue Ocean Strategy in the Public & Private Sector 2015 organised by IPQ UUM at Adya Hotel.
The seminar was officiated by UUM Vice-Chancellor . Speaking at the launching ceremony, Dato' Seri Vice-Chancellor said that success and achievements of an organisation depends on the attitude of the employees, thus it is crucial for any organisation to have employees who possess the right attitude and the right culture. An organisation needs quality employees in order to succeed. "90% of it comes from the quality of the individual's own attitude, while 10% comes from knowledge. The organisation will face problems if you employ staff with the wrong attitude," he said.
"It is certainly difficult to change the attitude of individuals; however, skills can be honed and trained, as evinced in the expression, "Hire for Attitude, Train for Skill". The seminar, held on 6 to 8 October 2015, highlighted the efforts to develop a lasting culture of excellence as the core of an organisation. It also serves as a platform to discuss matters related to innovation, quality, integrity, creativity and the blue ocean strategy among civil servants and employees in the private sector.
The seminar drew the participation of over 104 participants from the public and private sectors. This seminar also aims to explain important concepts in management in order to handle issues and challenges related to workplace culture and how to overcome them; highlighting new formula of the best practices in the management and the seminar also provides the avenue for civil servants and employees in the private sector to share information and experience.
The seminar featured prominent speakers including the Chief Executive Officer of Langkawi Development Authority (LADA), Tan Sri Khalid Ramli; Former Director General of the Institute of Islamic Understanding Malaysia (IKIM), Datuk Nik Mustapha Hj Nik Hassan; Managing Director of Innovation Business Excellence, Tuan Haji Ab. Razak Omar; Senior Director of the Malaysian Institute of Integrity (IIM), Tuan Mohammad Diah Haji Wahari; and Director of IPQ-UUM, Assoc. Prof. Dr. Haim Hilman Abdullah.
Translated by Nur Ida Faradilla binti Aziz
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