Page 53 - Kamus Kompetensi Tingkah Laku Kepimpinan PDRM
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EDISI 2025





            2.0

            RESPONSIVENESS TO PROBLEM






            2.3  IMPACT & INFLUENCE OTHERS



            DEFINITION

            Strategize and acts to have an impact on others to be influenced
            (Effectively utilises actions that are calculated in advance, selecting and
            revealing information, assembling coalitions, using third-party experts to
            achieve results).
            BEHAVIORAL INDICATORS

            •   Lobbies key people to get agreement.

            •    Identifies different needs of key people and adjust strategies to
                influence them.
            •   Switches tactics in changing situations to convince others.

            •   Works with ‘formal’ and ‘informal’ systems to influence situations.

            •   Formulates and presents persuasive arguments.

            •   Uses third parties or experts to influence outcome.

            •   Calculates how actions will influence others.


















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