Page 79 - Kamus Kompetensi Tingkah Laku Kepimpinan PDRM
P. 79
EDISI 2025
4.0
DELIVERING RESULTS
4.1 RELATIONSHIP BUILDING
DEFINITION
Ability to establish a rapport with people easily, developing and
maintaining a network of contacts that can provide information, help, and
access to others.
BEHAVIORAL INDICATORS
• Ability to work with people easily.
• Develops and effectively uses networks, both inside and outside the
organisation.
• Help internal and external stakeholders solve problems and
accomplish shared task.
• Establishes a climate of trust, confidence and mutual respect.
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