Page 85 - Kamus Kompetensi Tingkah Laku Kepimpinan PDRM
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EDISI 2025
4.0
DELIVERING RESULTS
4.4 CONCERN FOR ORDER AND QUALITY ASSURANCE
DEFINITION
Thoroughness in accomplishing a task through concern for all the areas
involved, no matter how small.
BEHAVIORAL INDICATORS
• Expresses concern that things be done right, thoroughly dan precisely.
• Follows policies, procedures and security measures in using various
equipment.
• Completes all reports and documents according to procedures and
standards.
• Maintains properly equipped work area.
• Provides accurate, consistent numbers on all paperwork.
• Provides information on a timely basis to others who need to act on it.
• Provides information in a usable form to others who need to act on it.
• Maintain a checklist, schedule, calendar, etc., to ensure that small
details are not overlooked.
• Double checks the accuracy of information and work product
• Carefully monitors the details and quality of others’ work to ensure
procedures are followed.
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