Page 97 - Kamus Kompetensi Tingkah Laku Kepimpinan PDRM

EDISI 2025

5.0

ENVISIONING LEADERSHIP

5.3 DIRECTIVENESS

DEFINITION

Uses appropriate interpersonal styles, methods and logical arguments to
convince others to accept an idea, plan, activity or service.

BEHAVIORAL INDICATORS
• Points out benefits to others of desired actions for the purpose of
gaining their acceptance.

• Uses factual information effectively to support a position.

• Draws on reason and logic in supporting a case.
• Offers several different arguments to support a position.

• Anticipates and prepares for how people will react.

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